Privacy and Security Notice
We Protect Your Privacy
We respect the privacy of our customers. This privacy policy is designed to help you understand what information we gather when you interact with our website and how we use that information. In our ongoing effort to improve the products, services, and features we provide to our customers, Holtopia LLC dba Campman will continue to implement new technologies from time to time. As a result, this policy is subject to change without prior notice, and we will post any revision on this web page. We encourage you to review our privacy policy periodically. When you do business with us or use our website, you accept this privacy policy.
Contents
Definitions
Personal Information
Personal information is information about a specific person, including the person's name, address, telephone number, email address, credit card number, birth date, demographic information, reviews, social media usernames, and information about the person's activities and purchases.
Aggregate Data
In addition to personal information, we collect and store information about the products purchased by channel and the pages viewed by all of our website visitors. We then use this data in aggregate form to identify overall customer behavior patterns. Our goal in using this information is to improve your experience at Campman by being more responsive to the needs and preferences of our customers.
Collection of Personal Information
We collect certain information about you to provide a better overall shopping experience to you on our website. This information is solely used for our purposes and we do not sell your information to third parties.
Information You Provide to Us
We collect the personal information that you provide to us. Whenever you purchase products from Campman, engage with us on social media, create an account, subscribe to our newsletter, become a registered shopper, participate in giveaways, or otherwise engage with us, we collect and store your personal and transactional information in our customer database.
This information is generally used to process your transactions and respond to your requests. You may also receive periodic printed or email communications from us about new products and services, discounts, special promotions, or upcoming events.
Information We Collect Automatically
When you engage with the Campman website, we automatically collect certain information, including:
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Transaction information: When you purchase a product or service on our website, we automatically collect information such as product details, price, date, and location of the transaction.
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Log Information: We collect log information about the device you use to access our website as well as the operating system, browser, device information, IP address, pages viewed, items added to your cart, and referring URL.
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Location Information: We may collect information about your location according to the permissions set on your current device when you access our website.
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Cookies and Other Technologies: We use cookies and other technologies (including click-stream data) to improve your shopping experience. Cookies are small pieces of data housed in a text file on your computer's hard drive that work alongside click-stream data to provide information about browsing data, purchase behavior, and the ways you engage with our site. Our cookies cannot read information from other parts of your computer and do not alter or change “DNT” or “do not track” signals.
Information Usage
We use the personal information collected from these sources for a variety of purposes, including to:
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Improve your online shopping experience
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Process transactions and deliver product information including invoices, tracking updates, and confirmations
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Respond to your questions and queries
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Communicate with you about products, services, discounts promotions, or events
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Monitor trends, usages, and activity on our websites
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Prevent fraudulent transactions or other illegal activities on our website
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Provide you with a personalized shopping experience
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Tailor the content and marketing shown to you
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Carry out any other purpose described when the information is collected
Information Sharing
Personal and aggregated information may be shared:
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With third parties that we partner with that help us provide products and services to you, to assist us in market research, managing customer information, or to fulfill promotions and communicate with you
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With vendors, consultants, or potential advertising partners
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In response to a request for information in accordance with, or required by, any applicable law, regulation, or legal process
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If we believe your actions are inconsistent with our agreements or policies or to protect the rights, property, and safety of Campman or others
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Between Campman and any current or future parents, affiliates, subsidiaries, and any other companies under common control and ownership
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With your consent
Social Sharing Features
Social media sharing features let you share actions taken about our products and services with other media. Your use of such features allows you to share information with your friends or publicly, depending on the settings you establish with the social media platform. For more information about data collection related to social sharing features, see the privacy policies of the social media platform(s) you engage with.
Communications From Campman and Other Companies
In some instances, we use third-party companies to help us provide products, services, and advertisements to you, to assist us in market research, managing customer information, or to fulfill promotions and communicate with you. Some of these companies are given access to some or all of the information you provide to us. These companies are contractually restricted from using your information in any manner other than in helping us to provide you with the products and services available from Campman.
In addition to the mailings above, we make available customer names and postal addresses (not your email address or phone number), in combination with transactional data to other select companies. If you do not want us to share this information with these companies, simply contact us and we will add your name to our "Do Not Share" list.
Transfer of Information to the U.S. and Other Countries
We are based in the United States which is where all information collected is stored and processed. If you are not based in the U.S., we transfer your personal information and process that information to servers located in the U.S., which may not provide the same rights and protections as you have under your local law.
Your Choices
Account Information
You are not required to create or maintain an online account to purchase items on the Campman website. By updating or removing information, you will update or remove our access to the information in your account at any time. We may retain information as required for legitimate business purposes or as required by law.
Location Information
You can stop the collection of information about your location by changing the preferences on your mobile device.
Cookies
While most web browsers accept cookies automatically, you can choose to remove or reject cookies. By doing so, you may affect the functionality of our services to you.
Promotional Emails
You can choose to opt-out of receiving our email newsletters and promotions by following the instructions in those emails and unsubscribing. If you choose to unsubscribe, we may still email you for notifications related to your account, such as to notify you about orders, returns, etc.
California Privacy Rights
Customers residing in California have specific rights related to their personal information under the California Consumer Privacy Act (“CCPA”). If you reside in California, this section applies to you.
In the last 12 months, we have collected the following categories of personal information and also disclosed it for business and commercial purposes: identifiers, characteristics of protected classifications under California or U.S. law, commercial information, internet and electronic network activity, geolocation data, audio and visual information, professional and employment-related information, inferences drawn about your preferences, and other categories of personal information that relate to or are reasonably capable of being associated with you. For specific examples of personal information collected, please see “Collection of Personal Information” section above. We collect information for the purposes of our business activities as outlined above in the section “Information Usage” We share some personal information with third parties as described in the “Information Sharing” and “Communications From Campman and Other Companies” sections above. We do not sell personal information to third parties.
You have the right to request information about the categories above and the personal information collected and shared for business purposes in the last 12 months, deletion of your personal information, and to request that we do not sell your personal information if we were to engage in that activity in the future. You can do so by emailing us at info@campman.com or by calling us, toll-free at 801-999-8117. We will verify this request by asking you to provide information related to recent activities on our website. If you would like to use an authorized agent registered with the California Secretary of State to exercise your rights, we may request evidence that you have provided such an agent with power of attorney or that the agent otherwise has valid written authority to submit requests on your behalf. We will not discriminate against you if you choose to exercise your rights under the CCPA.
Other Campman Privacy Notes
Links to or From Other Sites
Campman may provide links to websites outside of our own as an added convenience to the user. Some affiliates link to our website. Any link included does not imply or convey endorsement of the other company or organization, its site, or its products or services. Campman is not responsible for the privacy, terms of use, or other policies of any other website.
Campman's Children's Policy
Except for membership data applicable to children, we do not intend to collect any personally identifiable information from children through our websites. Please do not allow children under the age of 18 to provide any personally identifiable information or participate in the bulletin board sections of Campman's websites. If you have concerns about a member under the age of 18 receiving mail from companies other than Campman, you can contact us and we will add the member's name to our "Do Not Share" list.
Protection of Campman and Others
We release account and other personal information when we believe release is appropriate to comply with the law or protect the rights, property, or safety of Campman, our users, or others.
Privacy Policy Changes
This Privacy Policy replaces all previous disclosures we may have provided you about our information practices. We reserve the right to change this policy and to apply any changes to previously collected information as permitted by law. If our information practices change in the future, we will notify you by posting the changes on our website. This Privacy Policy was last updated on 3/03/2021.
Secure Shopping and Personal Information
The following Security Statement describes the technologies we use and provides additional details about how we handle sensitive data like credit card information. If for any reason you feel uncomfortable shopping with us online, we invite you to call us and order by phone: 801-999-8117, Monday through Friday, 10 a.m. through 5 p.m. Mountain Time.
The Transmission of Sensitive Data
To provide secure transmission, Campman employs Secure Sockets Layer technology (SSL) on pages that involve sensitive information such as credit card numbers. SSL is supported by most internet browsers available today and is the most commonly employed method of secure, encrypted communication used on the Internet.
We have also obtained a Verisign digital security certificate for our website. Verisign is an independent third party that authenticates the identity of others on the Internet. By registering with Verisign, we provide you a method of independently authenticating that the entity you are dealing with over the Internet is actually Campman.
What Happens to My Information After Campman Receives It?
SSL protects information en route to us. Verisign certificate technology helps ensure that Campman is the actual recipient of this information. We also work very hard to make sure the information you send us is stored and managed securely once we receive it. All data collected is stored on-site and is protected by multiple levels of data and structural security. This information is only accessible to Campman and trusted, contracted third-party service providers that we choose to share this information with.
No-Risk Shopping Guarantee
We guarantee that every transaction you make at Campman will be secure. Should any unauthorized charges ever be made to your card as a result of shopping here, you would pay nothing.
Campman Pays Your $50 Credit Card Liability
Per the Fair Credit Billing Act, your bank cannot hold you liable for more than $50 of fraudulent charges. Campman will cover the $50 liability if the unauthorized use of your credit card resulted in purchases made through our site while using our secure server.
Remember, in the event of unauthorized use of your credit card number, you must notify your credit provider in accordance with the reporting rules and procedures listed in your account agreement.
Klarna Privacy Policy
We use Klarna as the provider of our checkout. This means that we might transfer your personal data in the form of contact and order details to Klarna when the checkout is loaded, in order for Klarna to manage your purchase. Your personal data transferred is processed in line with Klarna’s own privacy notice.
Contact Us
If you have any questions regarding the information we collect, our privacy policy, your security on our site, or wish to be added to our “Do Not Share” list, please contact us at 757 W Honda Park Drive, Bluffdale, UT 84065; via email at info@campman.com; or at our toll-free number 1-801-999-8117.